Contact and Feedback, Privacy Statement and Complaints Policy

There are a number of ways that users of this website may contact Utkinton and Cotebrook Parish Council:

By direct email to the Parish Clerk at utktintonandcotebrookclerk@gmail.com or by completing the feedback form below – please note that the feedback form complies with the Privacy Policy of the Parish Council, which can be seen on this page .

Privacy Statement

Your privacy is of great importance to us.

Any personal information you send us via our website is kept securely and we will never divulge your personal information to other organisations, unless to satisfy a specific request you have made of us.

This site does not create cookies (text files) on your computer to track your movements.

Any personal information you voluntarily send us may be kept for up to 1 year to allow us to track the actions your comments may have caused us to take. Any information you send us via this website is not encrypted.

We do keep a record of which webpages on our website have been visited to monitor overall use of the site but this does not entail collecting any data about you, it simply counts how many users have visited a page over a given time.

Complaints Policy

To make a formal complaint to the Parish Council the complainant should write to the Parish Clerk  by email to utkintonandcotebrookclerk@gmail.com or in writing to 7 The Crescent, Utkinton, CW6 0LT. All correspondence must state who the complainant is and clearly express their concerns to enable the Parish Council to address the issues raised as quickly as possible. Anonymous complaints will not be processed however confidential issues will be dealt with using the required discretion.